Connecting Finance with Farmers

Privacy Policy

 

Your privacy is important to Aggois Business Solutions Private Limited.


While information is the cornerstone of our ability to provide superior service, our most important asset is our customers' trust. Keeping customer information secure and using it only as our customers would want us to, is a top priority for all of us at AGGOIS.
Here then is our promise to our individual customers:

While information is the cornerstone of our ability to provide superior service, our most important asset is our customers' trust. Keeping customer information secure and using it only as our customers would want us to, is a top priority for all of us at Aggois. We are dedicated to ensuring the secure and responsible handling of your information. This Privacy Policy outlines our commitment to safeguarding your data and the principles that guide us in handling it. Please take a moment to review to understand how we collect, use, and protect your information.

Our Privacy Commitment

Security and Confidentiality:

Your data's privacy and security are our top priorities. We have established stringent standards of security and confidentiality to safeguard any information you share with us. You can trust that your data is handled with the utmost care.

Minimal Data Collection: We collect and use your information only to the extent required to deliver superior service. This includes informing you about our products, services, opportunities, and administering our business. Our data collection practices are designed to be minimal and focused on enhancing your experience with Aggois.

Authorized Access: We strictly control access to your information. Only authorized employees and personnel, who have undergone training in the proper handling of customer data, are permitted to access this information. Any employee or personnel found in violation of our Privacy Promise will be subject to our standard disciplinary process.

Non-Disclosure: Your information is not shared with external organizations unless we have previously informed you through disclosures or agreements, received your explicit authorization, or are legally compelled to do so. We take your privacy seriously and will never share your information without your consent.

Confidentiality Control: We are committed to maintaining control over the confidentiality of your customer information. Rest assured, your data remains secure in our custody.

Third-Party Compliance: When we engage third-party organizations to provide support services, we require them to adhere to our rigorous privacy standards. We also reserve the right to audit them for compliance to ensure that your data remains secure.

Data Accuracy: We strive to keep your customer files complete, up-to-date, and accurate. We understand the importance of accurate information in serving you better. We will inform you about how and where to conveniently access your account information (unless prohibited by law) and provide guidance on how to notify us about any errors or discrepancies. Rest assured, any reported errors will be promptly corrected.

Payment Gateways We take your payment security and privacy seriously. We use reputable and secure payment gateways to ensure that your financial information is handled with the utmost care and in compliance with industry standards.

Secure Transactions When making payments on Aggois, you can rest assured that your financial details are protected. We use secure payment gateways that employ encryption and other security measures to safeguard your information during transactions.

Data Privacy We do not store your payment information on our platform. All financial data, including credit card numbers or bank account details, is securely transmitted to and processed by our trusted payment gateway partners. This means that your sensitive information remains confidential and is never stored on our servers.

Third-Party Payment Providers To facilitate payments, we collaborate with reputable third-party payment providers. These providers are selected based on their commitment to security and compliance with industry standards. While making payments, you may be redirected to their platforms for the transaction, where you can securely enter your payment details.

Payment Gateway Partners Our payment gateway partners are responsible for processing payments and managing financial transactions. They adhere to strict security protocols and industry regulations to ensure the protection of your payment information. We work only with recognized and trustworthy payment gateway providers.

User Responsibility

As a user of Aggois, it is essential to be vigilant when making payments online. Do not share your payment information with anyone and ensure that you are using a secure and trusted network when conducting transactions.

Policy Updates

We may periodically update this Privacy Policy statement by publishing a revised version on our platform in accordance with our Privacy Policy. We recommend reviewing this Privacy Policy document each time you share Personal Information with us to stay informed about our data protection practices. Your continued use of our services following any policy changes indicates your acceptance of these changes.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, please don't hesitate to reach out to us. We value your feedback and are here to assist you. Aggois Private Limited E-mail : support@aggois.com Address: [Insert Address] Phone: [Insert Contact Number]

TERMS AND CONDITIONS

Welcome to Aggois, an online platform dedicated to simplifying agricultural trade. Before you explore and benefit from our services, please take a moment to review these Terms and Conditions carefully. Your use of our website is subject to the following terms and conditions:

Acceptance of Terms

By accessing and using the Aggois platform, you acknowledge and agree to be bound by these Terms and Conditions. If you do not accept these terms, please refrain from using our services.

Eligibility

You must be at least 18 years of age or the legal age in your jurisdiction to use our services. By using Aggois, you represent and warrant that you have the legal capacity to enter into these Terms and Conditions.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our platform, you consent to the data practices described in our Privacy Policy.

Use of the Platform

You may use Aggois for personal or business purposes in accordance with these Terms and Conditions. You agree not to use our platform for any unlawful or prohibited activities.

Account Registration

To access certain features of our platform, you may be required to register an account. You are responsible for maintaining the confidentiality of your account details and for any activities that occur under your account. Please notify us immediately of any unauthorized use of your account.

Intellectual Property

All content on Aggois, including text, images, logos, software, and other materials, is protected by intellectual property rights and is owned by or licensed to Aggois. You may not use, reproduce, or distribute our content without our explicit written permission.

Limited Liability

Aggois serves as a platform connecting users, including farmers, aggregators, and buyers. We are not responsible for the quality, safety, or legality of the products or services listed on our platform. Any transactions or agreements made between users are solely the responsibility of the parties involved.

Termination

Aggois reserves the right to terminate or suspend your account or access to our services at our discretion, without notice, if we believe you have violated these Terms and Conditions or engaged in inappropriate, fraudulent, or illegal activities.

Changes to Terms

We may modify these Terms and Conditions at any time. Such modifications will become effective upon posting a revised version on our platform. It is your responsibility to review these terms periodically. Your continued use of our platform after changes indicate your acceptance of the modified terms. We appreciate your choice of Aggois for your agricultural trade needs. These Terms and Conditions are designed to ensure a secure and productive experience on our platform. If you have any questions or require clarification about any aspect of these terms, please do not hesitate to reach out to us.

SHIPPING PAGE

At Aggois, we are committed to providing you with a seamless and efficient experience when it comes to shipping your agricultural products. This Shipping Information page outlines the key details related to shipping on our platform.

Delivery Partners

We work with trusted and reliable delivery partners to ensure the safe and timely transportation of your agricultural commodities. Our partners are chosen for their experience and expertise in handling agricultural products.

Shipping Regions

Aggois currently facilitates shipping services across various regions. Whether you are a farmer looking to transport your produce to a buyer or an aggregator in need of distribution, we offer services that cater to your specific location.

Shipping Costs

Shipping costs are determined by several factors, including the distance, quantity, and type of agricultural products being transported. Aggois strives to provide competitive and transparent pricing, so you can make informed decisions about shipping your commodities.

Shipping Duration

The time it takes for your products to reach their destination depends on several variables, such as the delivery location, transportation mode, and the quantity of products being shipped. We aim to provide estimated delivery times to give you a general idea of when to expect your products.

Packaging Guidelines

Proper packaging is crucial to the safety and quality of your agricultural products during transportation. We encourage all users to adhere to our packaging guidelines, which help prevent damage and spoilage during shipping.

Aggois is committed to providing the best shipping services for all our users. We believe that efficient and reliable shipping is essential to the success of agricultural trade. Our platform aims to be a bridge between farmers, aggregators, and buyers, facilitating the transportation of agricultural products while maintaining the quality and freshness that our customers expect.

If you have any questions or need further information about our shipping services, please do not hesitate to contact us. Thank you for choosing Aggois for your agricultural trade and shipping needs. We are dedicated to providing you with a secure and efficient shipping experience.

RETURN POLICY

At Aggois, we strive to ensure your complete satisfaction with every transaction. If, for any reason, you are not entirely pleased with your purchase, we are here to help. Please review our Return Policy to understand your rights and obligations when it comes to returning products you have purchased through our platform.

Eligible Products for Return

We accept returns for eligible products that meet the following conditions:

  • The product must be in its original packaging and undamaged.
  • It should be in a resalable condition.
  • Products must be within their stated shelf life or use-by date.


  • Non-Returnable Items

    Certain items are non-returnable, including: • Perishable goods. • Items that have been opened, used, or tampered with. • Products with damaged packaging. • Items that are past their shelf life or use-by date.

    Return Request Process

    If you believe your product is eligible for return, please follow these steps: • Contact our Customer Support team at support@aggois.com within 7 days of receiving your order. • Provide details about the product and the reason for return. • Our team will assess your request and provide guidance on the next steps.

    Inspection and Approval

    Once your return request is received, we will inspect the product to ensure it meets the return criteria mentioned above. If approved, you will receive instructions on how to return the product.

    Refund or Replacement

    After we receive and inspect the returned product, you have the option for a refund or a replacement, depending on product availability and your preference.

    Return Shipping

    The cost of return shipping may be your responsibility unless the return is due to an error on our part. In such cases, we will provide a prepaid shipping label.

    Processing Time

    The processing time for returns may vary based on factors such as the nature of the product and the shipping time. We aim to complete the process as swiftly as possible, and our team will keep you updated throughout. If you have any questions or need assistance with a return request, please reach out to our Customer Support team at support@aggois.com. We are here to assist you. Policy Updates Please note that our Return Policy is subject to periodic updates. It is advisable to review this policy before making a return request to ensure that you are aware of any changes.

    E-mail : support@aggois.com